Contact
Say ¡hola!
WhatsApp is fastest: the team replies there with availability, rates and anything else you need. There's no published email address.
WhatsApp · +506 8879 3332
For dates, surf, tours or any question.
Where we are
Calle Bohío, Jacó, Puntarenas 61101, Costa Rica Plus code J97C+W7G Jacó
- Coming on the San José–Jacó bus? Ask the driver to let you off at the corner of Calle Bohío — the stop on the main street is about 50 m from the hostel.
- Cross the main street and walk toward the beach: the hostel is on your right.
- Look for the hand-painted surfer sign — and the micro-bus with surfboards on the office roof.
Arriving & leaving
- Check-in
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Reception handles check-in 24/7. Rooms are ready from 2:00 pm — arrive earlier and you're welcome to wait in the common areas.
Hostelworld (EN, property text) · Hostelworld (ES, property text) · Vio listing · Booking.com listing
- Check-out confirm
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By 11:00 am according to the hostel's Hostelworld listing; other booking sites show a window up to 12:00 noon. The team confirms your check-out time when you book.
- Paying
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At the hostel it's cash only — US dollars or colones — or SINPE / Zelle. Credit cards aren't accepted on site. This website never takes payments.
Hostelworld (EN, property text) · Hostelworld (ES, property text) · Booking.com listing · Vio listing
- Parking confirm
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Free parking inside the hostel, subject to availability — mention your car when you ask for dates.
Hostelworld (ES, property text) · Hostelworld (EN, property text) · Booking.com listing
FAQs
When can I check in and out?
Reception does check-in 24/7 and rooms are ready from 2:00 pm. Check-out is by 11:00 am per Hostelworld, while other sites show up to 12:00 noon — the team confirms your time when you book.
Source: Hostelworld (EN, property text) , Hostelworld (ES, property text) , Vio listing , Booking.com listing
How do I pay?
At the hostel: cash in US dollars or colones, or SINPE / Zelle. This website never takes payments.
Source: Hostelworld (EN, property text) , Hostelworld (ES, property text) , Vio listing
Can I pay by card?
Not at the hostel — credit cards aren't accepted on site. If you book through Hostelworld, its own deposit is charged by Hostelworld.
Source: Hostelworld (EN, property text) , Booking.com listing
Is breakfast included? Can I cook?
Breakfast isn't included. There's a community kitchen, deep-cleaned daily, and supermarkets and local restaurants right by the hostel.
Source: Hostelworld (EN, property text) , Hostelworld (ES, property text)
Is there parking?
Free parking inside the hostel, subject to availability. Mention your car when you ask about dates.
Source: Hostelworld (EN, property text) , Hostelworld (ES, property text) , Booking.com listing
Do all rooms have A/C?
No — the hostel says A/C is available in select rooms, and listings disagree on which ones. Ask the team if A/C matters to you.
Source: Hostelworld (EN, property text) , Hostelworld (ES, property text) , Booking.com listing
Can I bring children or pets?
Pets aren't allowed. Hostelworld and Booking.com list the hostel as not accepting children — travelling with minors, ask the team first.
Source: Hostelworld (EN, property text) , Booking.com listing
I arrive late or leave late. Can you hold my bags?
Reception is open 24/7 for check-in, and the hostel lists luggage storage. Let the team know your timing.
Source: Hostelworld (EN, property text) , Hostelworld (ES, property text) , Vio listing